Privacy Policy for Fate Awards
Fate Awards (“we”, “our”, or “us”) operates the website accessible at https://fateawards.com (the “Site”). We are committed to safeguarding your privacy and ensuring the protection of your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”), as amended.
This Privacy Policy outlines how we collect, process, and protect your personal data when you visit our Site, communicate with us, or engage with our services.
1. Commitment to Privacy and Data Protection
Your privacy is of paramount importance to us. We adopt a privacy-first approach in all aspects of data handling, adhering to principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, integrity, and confidentiality. We do not sell your personal information, and we only collect data strictly necessary to provide and improve our services, deliver a personalized user experience, and comply with legal obligations.
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all visitors, users, members, and others who interact with our services via fateawards.com. Fate Awards is the data controller responsible for determining the purposes and means of processing personal data collected through this Site. If you have any questions regarding this Policy or wish to exercise your rights, please contact us at [email protected].
3. Categories of Personal Data We Process
We process the following categories of personal data:
a. Usage Data: Includes information such as your browser type, IP address, device type, operating system, referral URLs, pages viewed, time spent on pages, clicks, event information, and other diagnostic data for analytics and troubleshooting.
b. Account Data: Includes name, email address, phone number, postal address, and username credentials when you register or update an account on our Site.
c. Profile Data: Includes information related to your preferences, purchase history, behavior on the Site, and interests in relation to the awards and products or services we offer.
d. Communication Data: Includes information you provide when contacting us regarding support or other inquiries, including submitted forms and correspondence history.
e. Technical Data: Includes device identifiers, software and hardware information, language and locale preferences, and system configuration data relevant to Site performance and compatibility.
f. Transaction Data: Includes billing details, payment information (processed through third-party providers), order history, delivery addresses, and verification data.
g. Preference Data: Includes marketing and communication preferences, including opt-in or opt-out status, and interests expressed relevant to our communications and services.
4. Legal Bases for Processing Personal Data
We rely on the following lawful bases to process your personal data:
– Contractual necessity: To fulfill contractual obligations, such as processing transactions or providing services requested by you.
– Consent: For certain marketing activities and non-essential cookies where we seek your informed consent.
– Legitimate interests: For internal operations, analytics, fraud prevention, security improvements, and enhancing the user experience, provided that our interests do not override your rights and freedoms.
– Legal obligations: To comply with applicable legal, regulatory, and judicial requirements.
5. Your Rights Under Applicable Law
Subject to applicable law, you have the following rights regarding your personal data:
– Right of Access: To obtain information on whether we hold your data and, if so, access to the data and related details.
– Right to Rectification: To correct inaccurate or incomplete personal data.
– Right to Erasure: To request the deletion of your personal data under certain conditions.
– Right to Restriction: To request the restriction of processing your personal data in specific circumstances.
– Right to Data Portability: To receive your personal data in a structured, commonly used format and transmit it to another controller where technically feasible.
– Right to Object: To object to our use of your personal data where processing is based on our legitimate interests or for direct marketing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement industry-standard technical and organizational measures to secure your data, including:
– Data encryption in transit and at rest.
– Role-based access control and authentication protocols.
– Regular security audits and system monitoring.
– Staff privacy and security training.
– Secure data backups and disaster recovery procedures.
Despite these efforts, no method of transmission over the Internet or electronic storage is entirely secure. We urge you to protect your login credentials and report any suspected unauthorized access to [email protected].
7. International Transfers
Personal data collected via fateawards.com may be transferred to, and processed in, jurisdictions outside your country of residence, including countries that may not provide the same level of data protection. In such cases, we implement appropriate safeguards, including the European Commission’s Standard Contractual Clauses and compliance with CCPA standards for cross-border data transfers, to ensure the lawful transfer and protection of your personal information.
8. Data Retention
We retain personal data only for as long as necessary for the purposes it was collected, including:
– Account and profile data: Retained while your account remains active and for up to 3 years after deactivation.
– Transaction and compliance data: Retained for up to 7 years to meet legal and tax obligations.
– Communication and support data: Retained for 2 years post-resolution.
– Technical and analytics data: Retained for up to 26 months.
– Preference and marketing data: Retained in accordance with opt-in/opt-out status and reviewed periodically.
Upon expiration of the retention period, personal data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar technologies to enhance the functionality of fateawards.com. Categories include:
– Essential Cookies: Necessary for basic Site functionality, authentication, and security. These cannot be disabled.
– Functional Cookies: Enhance user experience by remembering preferences and enabling advanced features.
– Analytics Cookies: Collect aggregated usage data to analyze Site performance and optimize content.
– Performance Cookies: Measure response times, load errors, and improve technical efficiency.
10. Cookie Management and Compliance
You may manage cookie preferences through your browser’s settings or via the cookie consent banner provided on our Site. We honor “Do Not Track” signals as required. Under the GDPR and CCPA, you have the right to opt-out of certain categories of cookies and data sharing. Our consent management tools facilitate this in a compliant manner.
11. Children’s Privacy
Fate Awards does not target or knowingly collect personal data from children under the age of 13. If we become aware that personal data has been collected from a child without verifiable parental consent, we will take appropriate steps to delete such data. Parents or guardians who believe that we may have collected information from a child may contact us at [email protected].
12. Policy Updates and Notifications
We reserve the right to amend this Privacy Policy at our discretion. When material changes occur, users will be notified through prominent notices on the Site or via email communication, where appropriate. Continued use of the Site after such changes constitutes acceptance of the revised Policy.
13. Contact Us
If you have questions or concerns regarding this Privacy Policy, your personal data, or your rights under applicable privacy laws, you may contact us at:
Email: [email protected]
We are committed to ensuring your privacy and data rights are respected and upheld. Please do not hesitate to reach out if you require further guidance or clarification regarding our data practices.
This Privacy Policy is designed to comply with the requirements of the GDPR and CCPA to the fullest extent applicable.